This page covers appointment, payment types and cancellation policy
Appointments
3 hours with Jill
Book priority appointments with Jill totalling 3 hours, ideal for those weekly Advanced Lymphatics sessions or EMMETT Technique for RSI, of if you need extra TLC say before and after surgery
£ 240
3 hours of appointments with Jill
Full Bow-EMM Therapy session
Original signature combined EMMETT Technique and Bowen Therapy – usually to check & balance the whole body, great for muscular tension, relaxation and maintenance.
£ 60
Appt = 45 mins
Advanced Lymphatics session
Have a regular session to maintain wellness, fabulous for fluid retention, ideal for supporting chronic conditions, before and after surgeries, giving your body a boost as well as relaxing.
£ 60
Appt = 45 mins
Single Issue EMMETT Technique
Previously only available at events, this short session is ideal for addressing those single issues that trouble us all from time to time, and only need a ‘tweak’, often call the 10 minute EMMETT.
£ 40
Appt = 30 mins
Covid-19 advisory: please be aware Jill is unable to wear a mask & Paul will wear a mask upon request.
Locations
- The Grove Centre, Osborne Rd, Southsea
- Salix Health & Wellbeing, Old Portsmouth – closed at end of February
- Bow-EMM at special events – various
usually single issue targeted EMMETT Technique sessions and, where space for a couch, full combined Bow-EMM sessions all at special prices – please ask at the event
Payments
Booking with Jill – payment
After booking with Jill you will be emailed a calendar invite or booking confirmation, followed by an invoice at the beginning of the week of your appointment. This invoice will detail your payment options which will be online*, by bank transfer before your appointment, or you can pay by cash at your appointment.
Booking with Paul – payment
After booking with Paul you can pay by cash at your appointment, if you would like to pay by card please let Paul know in advance.
Payments at events
At festivals & events Cash is preferred, although we may be able to take card payments using Charge (*Charge for Stripe App) where there is a good mobile signal.
Please ask Jill or Paul for details and to check eligibility for card payments as some restrictions may apply
*Card payments taken using Stripe via link on the Invoice, or at events using Charge for Stripe app on our iPad/iPhone depending upon mobile signal.
Cancellations
Cancellation policy – Appointments
Cancellation by client
Clients who need to cancel or re-arrange appointments are requested to give at least 2 working days notice, (Monday-Friday)
Appointments cancelled by client without at least 2 working days notice may be charged the full fee for that appointment, which will be invoiced payable within 7 days.
Non-Attendance by client
None attendance to appointment without notification will be charged the full fee for that appointment, invoice payable within 7 days.
New clients who fail to attend without notification may be requested to make full non-refundable payment in advance before another appointment is booked, this will not be refunded if the client again fails to attend.
Cancellation by us
On the rare occasions we have to cancel your appointment, we will do our best to re-arrange to a convenient time with you. We may also ask if you wish to change therapist where only one of us may be unavailable.
Should we be held up on our way to your appointment, we will do our best to notify you as long as it’s safe to do so.
Cancellation policy – EMM-Tech Course
Course confirmation
When there has not been the minimum number of participants booked for a date, the course will unfortunately have to be cancelled, this will be no later than 21 days/3 weeks before the course date.
Cancellation fees – cancelled by participant
Cancellations notified more than 21 days prior to the course, where any payments have been made will be refunded minus the £30 non refundable booking fee.
Cancellation fees will be calculated at 50% of the course fee if cancellations occur within 21 – 8 days of a course.
No refund will be given for cancellations within 7 days of a course, or for non-attendance.
Course cancellation
In the unlikely event that the course does not go ahead you will be offered an alternative date or a refund where payment has been made.
