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Bow-EMM Therapy

Easing pain & discomfort with EMMETT Technique and Bowen therapy

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You are here: Home / Appointments, Pricing and cancellation policy

Appointments, Pricing and cancellation policy

This page covers appointment, payment types and cancellation policy

Appointments

Prices applicable from January 2019

We are closed until further notice – Please see https://bow-emm.uk/covid-19/ for all updates

Please allow 45 minutes for your first appointment, otherwise allow 30-40 mins approximately

  • Salix Health & Wellbeing, Old Portsmouth – £40
  • The Grove Centre, Osborne Rd, Southsea – £40
  • Bow-EMM at special events – various
    usually single issue targeted EMMETT Technique sessions and, where space for a couch, full combined Bow-EMM sessions all at special prices  – please ask at the event

*please note we no longer offer a mobile service*


Payments Accepted

For online booking you will be emailed an invoice which requires payment online* or by bank transfer, at the latest on the day of your therapy session.

*Card payments taken using Wave Invoice app, or at events Charge for Stripe app on our iPad/iPhone depending upon mobile signal.

At festivals & events Cash is preferred, although we may be able to take card payments (*Wave Invoice App or Charge for Stripe App) where there is a good mobile signal.

Please ask Jill or Paul for details and to check eligibility for card payments as some restrictions may apply


Cancellation policy – Appointments

Cancellation by client

Clients who need to cancel or re-arrange appointments are requested to give at least 2 working days notice, (Monday-Friday)

Appointments cancelled by client without at least 2 working days notice may be charged the full fee for that appointment, which will be invoiced payable within 7 days.

Non-Attendance by client

None attendance to appointment without notification will be charged the full fee for that appointment, invoice payable within 7 days.

New clients who fail to attend without notification may be requested to make full non-refundable payment in advance before another appointment is booked,  this will not be refunded if the client again fails to attend.

Cancellation by us

On the rare occasions we have to cancel your appointment, we will do our best to re-arrange to a convenient time with you. We may also ask if you wish to change therapist where only one of us may be unavailable.

Should we be held up on our way to your appointment, we will do our best to notify you as long as it’s safe to do so.

Cancellation policy – EMM-Tech Course

Course confirmation

When the has not been the minimum number of participants booked for a date, the course will unfortunately have to be cancelled, this will be no later than 21 days/3 weeks before the course date.

Cancellation fees – cancelled by participant

Cancellations notified more than 21 days prior to the course, where any payments have been made will be refunded minus the £30 non refundable component.

Cancellation fees will be calculated at 50% of the course fee if cancellations occur within 21 – 8 days of a course.

No refund will be given for cancellations within 7 days of a course, or for non-attendance.

Course cancellation

In the unlikely event that the course does not go ahead you will be offered an alternative date or a full refund where payment has been made.

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Contact us:

  • 07740 190 721
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    By Appointment at:

  • Salix Health & WellBeing, Old Portsmouth
  • The Grove Centre, Southsea
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    Bow-Emm Therapies including EMMETT Technique, EMM-Tech and Bowen Therapy are not intended to replace or substitute any medical advice or treatment. It is recommended that you consult your General Practitioner or health care professional about any health concerns.

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